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Customer Segment Manager Contractors M/F/D

Hager Marketing Telford, Vereinigtes Königreich Permanent

In our marketing department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow’s electrical world. You can too, Join us!  

As a Customer Segment Manager Contractors M/F/D you will report to the Country Manager Marketing in the Marketing based in Telford for a Permanent contract.


What you will do?

  • Define and execute the acquisition strategy for the electrical contractor segment, strengthening Hager’s position as a preferred partner in the UK market. 
  • Develop and lead the 3-year growth plan for the contractor segment, aligning marketing activities with sales targets and performance measurement. 
  • Build strong market intelligence by monitoring market trends, competitive activity and emerging technologies to identify growth opportunities and potential threats. 
  • Drive customer segmentation and targeting, partnering with Regional Sales Managers to identify priority contractors and optimise sales resource allocation. 
  • Lead the deployment of relevant digital content and tools to support both sales interactions and self-service customer journeys. 
  • Define the commercial policy for the segment and represent Hager with key industry bodies and senior stakeholders at strategic accounts. 

What about you?

  • You have a degree in a relevant field such as Business, Marketing or a technical discipline.
  • You have a background in Sales, Commercial or Marketing within the electrical industry. 
  • You have a strong customer and market focus, with the ability to understand buying and decision-making journeys.
  • You are comfortable combining commercial, marketing and digital perspectives to identify and develop growth opportunities.
  • You are confident engaging with a broad range of stakeholders, including Regional Sales Managers, industry bodies and senior stakeholders at key accounts. 
  • You are strategic, results-oriented and able to translate market insights into clear priorities and actions.

What we offer?

  • Personalized onboarding experience program designed to make your first days smooth
  • Opportunities to learn and grow through Hager Group's awarded Hi University. 
  • Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages? 

  • Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
  • You will be invited for a first interview with the hiring manager & the recruiter 
  • A second Interview will be then organized with the N+2 & the HR manager

Our success relies on collective energy. Apply now and power up your future with us!

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