Customer Care - Manager (m/f/d)

Location: Prague – Zdiby

If you are attracted to a role where strategy, creativity, and technology come together, you’re in the right place!

What you will be responsible for – your key responsibilities:

• Managing complete customer service processes
• Collaborating with the sales and logistics teams to ensure smooth order processing
• Ensuring on-time deliveries and correct pricing setup

What you should have – required skills and experience:

• Experience in customer service / order management
• Knowledge of SAP
• Strong communication and leadership skills
• Resilience in handling challenges and a desire to improve processes
• English (minimum B2 level)

What you can look forward to:

• Modern offices in Prague – Zdiby, high-quality technical equipment for everyday work
• Comprehensive training – we will ensure you are fully prepared for your new role
• Onboarding at headquarters in Germany and France under the guidance of experienced colleagues
• Recognition for outstanding performance
• Regular training sessions and opportunities for personal growth
• A supportive team that has your back

If you would like to join us, send an email to: lucie.ulicna@hager.com and become part of our team

Please send us a resume in English.

The position you are applying for requires an advanced command of English (minimum B2 level); therefore, the job advertisement has been prepared in this language. By submitting your application, you confirm that you have read the above job description, scope of responsibilities, and requirements, and that you fully understand their content.