Sourcing Operations Coordinator (m/f/d)

Are you looking to grow or to develop new skills within Hager? An opportunity has just come up within the Sourcing department. What if this was your chance to explore a new field, grow your skills, and thrive in a new role? Dare to apply and join your new team.

As a Sourcing Operations Specialist (m/f/d) you will report to the Sourcing Operations Manager based in one of our Hager  sites (China, France, Germany, Italy, Poland, Spain, UK) for a permanent contract.

The Sourcing Operations Coordinator (m/f/d) ensures the efficient execution of administrative and operational sourcing activities, but also coordinates, steers, and optimizes these activities at local level. 

Acting as a key support to the Sourcing Operations Manager, the role drives alignment, prioritization, and performance across Sourcing Operations Specialists, ensuring consistency, process adherence, and high service quality.

What you will do

• Operational Coordination & Activity Steering:

Coordinate and align daily operational activities across Sourcing Operations Specialists

Support workload prioritization and ensure optimal task distribution in line with business needs and SLAs

Act as a first point of contact for operational topics and escalations

Ensure proper request handling via official channels (ticketing, shared inbox, etc.)

• Execution & Operational Excellence

Ensure the accurate and timely execution of administrative and operational sourcing tasks (e.g. SRL updates, invoice follow-up, data maintenance)

Guarantee data accuracy across sourcing transactions and ensure documentation is properly maintained and accessible

Drive continuous improvement in daily operations by identifying inefficiencies and proposing pragmatic solutions

• Performance Monitoring & Reporting

Monitor operational KPIs (SLA adherence, backlog, processing times, data quality)

Identify deviations and trigger corrective actions with the team

Support reporting activities and provide performance insights to the Sourcing Operations Manager

• Process Governance & Compliance

Ensure consistent application of sourcing processes, SOPs, and governance rules

Act as a guardian of process discipline within the team

Ensure compliance with internal policies and regulatory requirements

• Stakeholder & Supplier Interface

Act as a coordination interface between Sourcing Operations Specialists, Category teams, and suppliers

Ensure smooth communication and alignment across stakeholders

Support resolution of complex or cross-functional operational issues

• Transformation & Continuous Improvement

Identify opportunities to enhance processes, tools, and ways of working

Support implementation of transformation initiatives (e.g. digital tools, automation, ticketing systems)

Promote a proactive, solution-oriented mindset within the team

What about you?

• Education & Experience :You hold a relevant degree and have solid experience in sourcing operations, procurement support, or similar roles

You have demonstrated ability to coordinate activities or support team organization in a complex environment

• Operational Excellence & Analytical Skills : Strong analytical mindset with attention to detail and a structured approach.

Ability to translate operational data into actionable insights

• Coordination & Communication Skills : Strong organizational and prioritization skills, ability to influence without formal authority and facilitate collaboration across teams, service-oriented mindset with strong stakeholder management capabilities

• Tools & Systems :Proficiency in sourcing and procurement tools (e.g. SAP, Ariba), comfortable working with data and reporting tools (Excel, Power BI is a plus)

• Languages :Fluent in English , German and/or French is a plus

What we offer?

• A personalised onboarding programme to ensure a smooth start.
• Access to Hi University, Hager Group’s award‑winning learning platform.
• Internal mobility — over 25% of our roles are filled internally.
• Comprehensive benefits including:
  • Group insurance
  • Co‑financing of sports cards and sporting events (Hager Sport initiative)
  • Medical care and health‑prevention initiatives
  • Meal subsidies and our shared coffee culture
  • Cultural benefits (e‑books, audiobooks, theatre discounts)
• Integration events for employees and families.
• A fair and competitive compensation package, with bonus scheme and annual salary reviews.
• Opportunities to influence company decisions through our annual employee survey.

Recruitment Process

1. After reviewing your CV, our Recruiter will contact you for an introductory call.
2. You will then be invited to the first interview with your future manager (N+1) and the Recruiter.

The position you are applying for requires an advanced command of English (minimum B2 level); therefore, the job advertisement has been prepared in this language. By submitting your application, you confirm that you have read the above job description, scope of responsibilities, and requirements, and that you fully understand their content.