Customer Care - Manager

Location: Prague – Zdiby

If you are attracted to a role where strategy, creativity, and technology come together, you’re in the right place!

What you will be responsible for – your key responsibilities:

• Managing complete customer service processes
• Collaborating with the sales and logistics teams to ensure smooth order processing
• Ensuring on-time deliveries and correct pricing setup

What you should have – required skills and experience:

• Experience in customer service / order management
• Knowledge of SAP
• Strong communication and leadership skills
• Resilience in handling challenges and a desire to improve processes
• English (minimum B2 level)

What you can look forward to:

• Modern offices in Prague – Zdiby, high-quality technical equipment for everyday work
• Comprehensive training – we will ensure you are fully prepared for your new role
• Onboarding at headquarters in Germany and France under the guidance of experienced colleagues
• Recognition for outstanding performance
• Regular training sessions and opportunities for personal growth
• A supportive team that has your back

If you would like to join us, send an email to: lucie.ulicna@hager.com and become part of our team